Responsible gambling at Gamblezen
We want your time with Gamblezen to stay entertaining. This page exists for the moment gambling stops feeling like a choice and starts feeling like a problem – and for anyone who wants to keep it from reaching that point in the first place.
Why responsible gambling matters
Gambling is entertainment, not an income stream. The moment it becomes something you feel you have to do rather than something you choose to do, the balance has shifted. Recognising that shift early makes all the difference.
Online play moves quickly. A session that feels like ten minutes can stretch to an hour. A loss you tell yourself you'll recover "next round" can lead to a spiral that's hard to break. The tools and resources on this page help you stay in control.
Behaviour that should worry you
These are the signs that gambling has stopped being harmless fun. If more than one of these describes you, it's time to act:
- Spending more than you planned, more often than you intended.
- Chasing losses – betting more to win back what you've already lost.
- Lying to family or friends about how much you play or how much you've spent.
- Borrowing money, using credit, or dipping into savings to fund play.
- Skipping responsibilities – work, bills, family time – to gamble.
- Feeling anxious, irritable or restless when you're not playing.
Questions worth asking yourself
A short self-check can clarify whether your play is still under control. Answer honestly:
- Do you gamble until all your money is gone?
- Have you ever lied about how much you've lost?
- Does gambling make problems in your life worse instead of better?
- After losing, do you feel you need to return as soon as possible to win it back?
- Have you missed work, school or other commitments because of gambling?
- Do arguments about money in your household stem from your play?
- Have you borrowed money or sold anything to keep gambling?
- Is gambling affecting your sleep or your mental health?
One "yes" is worth paying attention to. Three or more suggests you should reach out for support.
Gamblezen's control tools
We offer a self-exclusion option that closes your account for a fixed period. Message our support team to set a timeframe between six months and five years. Once active, you will not be able to log in, deposit or play until the period ends. This is a binding decision and cannot be reversed early.
The terms mention setting deposit limits and time limits as helpful practices, though the operator does not publish details of automated tools for these controls on the site itself. If you want to set a boundary around how much you deposit or how long you play, contact support directly to discuss what can be arranged.
Practical limits that work
Boundaries you set before you start playing are more effective than decisions you try to make mid-session. Here are limits that actually help:
- Decide your budget before you log in. Treat it as the cost of entertainment, not an investment to grow.
- Set a timer. When it goes off, step away – win or lose.
- Never gamble with money earmarked for rent, bills or groceries.
- Avoid alcohol while you play. It weakens judgement and makes overspending easier.
- Take regular breaks. A fifteen-minute pause every hour helps you assess whether you're still enjoying yourself.
- Keep gambling separate from other activities. Don't play while working, studying or spending time with others.
Where to get help in the UK
Free, confidential support is available right now, whether you're concerned about your own play or someone else's. These organisations are independent, experienced and open to anyone.
GamCare – www.gamcare.org.uk
National Gambling Helpline: 0808 8020 133 (free, 24 hours a day, 7 days a week).
Trained advisers, live chat and forums. GamCare also runs the NetLine, a service for friends and family members affected by someone else's gambling.
BeGambleAware – www.begambleaware.org
Information, self-assessment tools and direct links to treatment services across the UK.
GamStop – www.gamstop.co.uk
A free national self-exclusion scheme. Register once and you'll be blocked from all UK-licensed gambling sites for six months, one year or five years. It's a single decision that covers every operator at once.
Gordon Moody – www.gordonmoody.org.uk
Residential treatment programmes and online therapy for people with serious gambling problems.
Blocking software
If self-exclusion through an operator or GamStop isn't enough, software can block gambling sites across all your devices.
Gamban – gamban.com
Blocks tens of thousands of gambling websites and apps. Works on computers, tablets and phones. Subscription-based.
BetBlocker – betblocker.org
Free blocking software for desktop and mobile. Covers gambling sites, apps and advertising.
Protecting minors
Access to Gamblezen is restricted to players aged 18 and over (18+). No one under that age may register, deposit or play.
If you share a device with someone under 18, take steps to prevent access. Parental control software such as Net Nanny or Qustodio can block gambling sites, monitor usage and set screen-time limits. These tools work across phones, tablets and computers.
Keep payment details secure. A saved card or e-wallet on a shared device makes it easier for a minor to place bets without permission.
Contact us
For questions about our responsible gambling policies or the tools available to you, reach our editorial team at [email protected].
For account-related support – including activating self-exclusion or discussing deposit limits – contact Gamblezen's own support team at [email protected], available 24/7.
This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.
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